jiliplay Terms and Conditions — Know the Rules Before You Play

You must be at least 21 years of age to register and use the jiliplay platform. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from the Philippines or a jurisdiction where online gaming entertainment is permitted for personal use. Each player is permitted to hold only one account — duplicate accounts may be suspended without prior notice. You are responsible for providing accurate and complete registration information, including a valid Philippine mobile number. jiliplay reserves the right to request identity verification at any time to confirm eligibility. Accounts found to belong to ineligible users will be closed and any pending balances handled in accordance with applicable policy.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any one-time verification codes sent to your registered mobile number. Do not share your login details with any other person. jiliplay will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately via live chat or by emailing [email protected]. We recommend using a strong, unique password and enabling any available account security features. Any activity carried out under your account credentials is considered your responsibility unless you have reported a security breach to us in a timely manner.

All transactions on the jiliplay platform are conducted in Philippine pesos (PHP). Deposits can be made via GCash, Maya, and supported local bank transfer channels. You may only deposit funds from payment accounts that are registered in your own name — third-party deposits are not permitted and may result in account suspension. Minimum and maximum deposit amounts are displayed clearly within the Deposit section before you confirm any transaction. Withdrawal requests are processed back to the same payment method used for the original deposit, subject to verification checks. jiliplay reserves the right to request supporting documentation before processing any withdrawal if there is a reasonable basis to do so. Processing times vary by payment method and are displayed within the platform; we are not responsible for delays caused by third-party payment providers outside our control.

The jiliplay platform is provided for personal entertainment purposes only. You agree not to use the platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. Automated tools, bots, scripts, or any software designed to manipulate game outcomes or gain an unfair advantage are strictly prohibited. Any attempt to exploit technical errors, glitches, or vulnerabilities in the platform must be reported to our support team immediately — exploiting such issues for personal gain will result in account termination and forfeiture of any associated balance. You agree not to engage in abusive, threatening, or harassing behaviour toward other users or support staff. jiliplay reserves the right to suspend or permanently close any account found to be in violation of these conduct standards, with or without prior notice depending on the severity of the breach. All decisions made by jiliplay regarding platform integrity and fair play are final.

From time to time, jiliplay may offer promotions, bonuses, or other incentives to registered players. Each promotion is subject to its own specific terms, including eligibility criteria, wagering requirements, minimum deposit thresholds, and expiry dates, which will be communicated clearly at the time the promotion is made available. Bonuses are credited to eligible accounts only and cannot be transferred between accounts. jiliplay reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice if there is evidence of abuse, misuse, or technical error affecting the promotion. Players who attempt to exploit promotional offers through the use of multiple accounts, coordinated play, or other deceptive means will have their bonuses voided and their accounts reviewed. Participation in any promotion constitutes acceptance of the specific terms applicable to that promotion in addition to these general Terms and Conditions. If you have questions about a specific promotion, please contact our support team before participating.

jiliplay is committed to promoting responsible gaming among all players on the platform. We encourage every player to set personal limits on their deposits, session time, and overall spending before they begin playing. If you feel that your gaming habits are becoming difficult to manage, we strongly encourage you to make use of the tools and resources described on our Responsible Gaming page. Players who wish to take a temporary break or permanently close their account for responsible gaming reasons may do so by contacting our support team at any time. We take all responsible gaming requests seriously and will act on them promptly. jiliplay does not permit players who have self-excluded to re-register during their exclusion period. If you are concerned about your own or someone else's gaming behaviour, please seek support from a qualified professional or a recognised responsible gaming organisation in the Philippines.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. Your data will not be sold to third parties for marketing purposes. We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. You have the right to request access to the personal data we hold about you and to request corrections where necessary by contacting us at [email protected]. Any changes to our data practices will be reflected in an updated Privacy Policy, and continued use of the platform after such changes constitutes your acceptance of the revised policy.

The jiliplay platform is provided on an "as available" basis. While we make every reasonable effort to ensure the platform operates reliably and without interruption, we cannot guarantee uninterrupted access at all times. jiliplay shall not be liable for any losses arising from platform downtime, technical errors, internet connectivity issues on the player's side, or circumstances beyond our reasonable control including but not limited to natural disasters, government actions, or third-party service failures. We are not responsible for any indirect, incidental, or consequential losses arising from your use of the platform. Our total liability to you in connection with any claim arising from your use of the platform shall not exceed the amount you deposited in the thirty days preceding the event giving rise to the claim. Nothing in these Terms and Conditions limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

jiliplay reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account. The updated terms will be posted on this page with a revised effective date. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised Terms and Conditions. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account. We recommend reviewing this page periodically to stay informed of any updates. If you have questions about any specific clause or recent change, our support team is available 24/7 via live chat or at [email protected].

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the jiliplay platform that cannot be resolved through our internal support process will be subject to the exclusive jurisdiction of the competent courts of the Philippines. You agree to attempt to resolve any dispute informally by contacting our support team in the first instance before initiating any formal legal proceedings. jiliplay is committed to handling all disputes fairly and transparently, and we will make every reasonable effort to reach an amicable resolution. Nothing in this clause affects any statutory rights you may have as a consumer under Philippine law. If any provision of these Terms and Conditions is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.